UISP Hosting: Your Options for Running UISP in the Cloud
UISP manages Ubiquiti's airMAX, airFiber, UFiber and EdgeRouter gear, and it is a different product from UniFi with different hosting choices. There are three routes: Ubiquiti's own UISP hosting, a server you run yourself, or a third-party host.
The short answer
We host UISP for you, from US$25 a month. You pick a managed host when you want it looked after, want it in a particular region, or want one provider running both your UniFi consoles and your UISP. We have hosted UISP for years alongside our UniFi hosting, on dedicated servers we run ourselves, with daily offsite backups and the same support. Plans are sized by device count: U25 for up to 100 devices, U50 for up to 250, U100 for up to 750 and U200 for up to 1,500, with larger deployments sized by quote. See the plans and subscribe.
Ubiquiti sells its own UISP cloud hosting, from $29 a month, managed from the UISP portal, with the tiers by device count shown inside the portal.
UISP is free to self-host. It installs on a Linux server, and for a wireless ISP with a rack and staff, that is often the right answer.
What makes UISP hosting different from UniFi hosting
UISP is heavier and more network-sensitive than a UniFi controller:
- It does more. Device management, outages, CRM and billing for subscribers, network planning and monitoring all live in one application.
- It wants resources. Give it more CPU, memory and disk than an equivalent UniFi controller, particularly with long data retention.
- Backups matter more. A UniFi controller holds configuration. A UISP instance may hold your subscriber and billing records too, which makes a restore a business continuity question rather than an inconvenience.
- Latency is visible. Managing a few hundred radios from a data centre on another continent is noticeably worse than managing them from nearby, so region choice matters more than it does for UniFi.
Questions worth asking any UISP host
- Where is the server, and can I choose? For a wireless ISP, this is the question that most affects daily use.
- What is backed up, how often, and have you restored one? Ask specifically whether subscriber and billing data is included.
- Who applies updates, and when? UISP releases can change behaviour that matters to an operating network.
- What are the limits? Device counts, retention, and what happens when you exceed them.
- What happens when it breaks at 3am? Not the marketing answer, the actual escalation path.
Apply these to us as readily as to anyone else.
Running UISP yourself
A reasonable default for an established operator. You need a Linux server, a domain and certificate, a backup you have actually tested restoring, and a plan for updates. The software is free. The work is not.
The most common reason operators move to a host is not capability, it is that the person who set the server up left, or that nobody is confident the backups work.
Hosting UISP with us
You get the same shape as our UniFi hosting: your own UISP instance with its own memory and CPU allowance, on dedicated servers we run ourselves in North America and Europe, sized for UISP by device count, with a daily backup of the whole instance copied offsite, a hostname and certificate, a NetFlow collector for traffic statistics, and a region near your network (North America or Europe), set from your billing country; ask if you need a specific one.
The plans:
| Plan | Devices | Price |
|---|---|---|
| U25 | up to 100 | US$25 a month |
| U50 | up to 250 | US$50 a month |
| U100 | up to 750 | US$100 a month |
| U200 | up to 1,500 | US$200 a month |
| Custom | more than 1,500 | by quote |
Annual billing is twelve times the monthly price. Every plan includes the same backups, monitoring and support.
What that means day to day:
- Your instance is yours. Your own UISP, your own data, its own memory and CPU allowance.
- Backups include your devices, sites, CRM and settings, not just device configuration, and you can download any of the last seven days from your customer portal.
- We handle the server, you run the network. Security updates, disk, certificates and monitoring are ours, and you choose when to take UISP's regular releases; your radios and subscribers stay yours.
- One provider for both. Run your UniFi consoles with us and put your UISP alongside them, on one bill and one support channel.
Subscribe on our pricing page. Moving an existing UISP to us? Email [email protected] with your device count and where your network is, and we will tell you how the move would work.
UISP, UniFi, airMAX, airFiber, UFiber and EdgeRouter are trademarks of Ubiquiti Inc. Cloud UniFi is an independent hosting provider and is not affiliated with, authorised by or endorsed by Ubiquiti Inc.